Struggling with any addiction can feel like being trapped in a really dark, painful, lonely place.

Doing the same things over and over again, though it never seems to get any better. And when you finally try to get out, there’s so much shame and stigma that it gets really hard to ask for help and figure out how.

It’s trauma and pain that got you into this place; it’s healing and connection that can help you leave it behind.

We want to hear everything you have to say. We want to understand what it’s like to be you. We want to help you hurt less. We want to show you that we care and there’s nothing “wrong” with you.

You’re full of anxiety, and it feels like asking for help and support is a burden on others. You want to talk about what happened to you, but it gets hard to believe anybody wants to hear you.

You so badly want to feel better; you want to get out of the pit you feel stuck in. Care, support, and being heard can help you get out, so that’s exactly what we offer.

We understand that each person has their own journey, and while no journey is the same, no journey is without hardships. Even when things start to change a little, it doesn’t mean the pain is instantly gone. The pain of our past, the pain of dealing with our anxieties and our day-to-day lives, and the pain of trying to live the future we want for ourselves.

We are here to listen to you and support you on your long, hard road.


Bill Arbuckle, MCP, RCC

General Manager / Counsellor

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Hard Road Counselling | Addiction and Trauma Counselling in Vancouver, BC

Person-Centered Therapy

We work from a person-centered lens because we are passionate about listening to and trying to understand you in a way that says you are the "expert" of your own life. Our job is to hear and try to see things through your eyes, letting you decide if we're seeing and hearing accurately.

Individual Counselling

Individual counselling is a one-on-one, private discussion revolving around anything that you might like to bring to talk about; such as inner conflicts and decisions that need to be made, how to set and begin to achieve goals, and how to get back to knowing and being who you are.

Group Counselling

We want to create an atmosphere of safety and trust, so we ask for a commitment so people can get to know you and you can get to know them. Hard Road asks each prospective group member for a minimum commitment to the group of 1 calendar month. Each week, there is a group session.

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Why Choose Us?

About Our Approach

We get it; life is hard, confusing and exhausting enough!

The constant battle to get to where we want to be in life – the fight to get the job/partner/income/living space/status/resources/respect that we want in our lives.  We know that fight because we’ve fought it, too. Wouldn’t it be nice to be able to learn to relax and not have to fight to be heard?

We want to hear you. To listen to what’s going wrong in your life, but also to listen to what’s going right. To hear how you’ve been struggling, what you’ve been doing well, and what might be added to tailor a plan that works for you, because it was designed by you.

You do things well and we want to celebrate you, but you want to change some things in your life. We have some things that might be added, but you choose what would help.

Our whole philosophy is built around hearing you.

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“People are just as wonderful as sunsets if you let them be. When I look at a sunset, I don’t find myself saying, ‘Soften the orange a bit on the right hand corner.’ I don’t try to control a sunset. I watch with awe as it unfolds.”

– Carl R. Rogers